VA Number: 2009-05
Deadline for application: 20 December 2009
at 5:00 p.m
The World Food Programme (WFP), the Food Aid Organization of the United Nations, is seeking applications from Cambodian nationals to fill the following position:
Position title: Senior Information Technology Assistant
Number of position: One
Type of Contract: Fixed Term
Grade: GS – 7
Duty Station: WFP Country Office, Phnom Penh
Responsibilities: Under the overall supervision of the Country Director/Deputy Country Director and under the direct supervision of the Head, Finance and Administrative Unit, the
Senior Information Technology Assistant will be responsible for the following duties:
• Track and Monitor ICT investment and recurrent cost, proposed and implement methods to increase cost effectiveness.
• Review and negotiate ICT Services/ Contracts with local service providers.
• Supervise and manage ICT Staff/Technician as required.
• Provide regular updates on ICT related issues CO management on weekly and Regional Bureau on a monthly basis.
• Ensure effective coordination with Other UN Agencies in order to optimize possibilities of Inter Agency collaboration in the field of ICT.
• Guide, train and supervise staff maintaining inventory of material and/or database of information, such as, compute related equipment, communications equipment, website content,
training material, logs or archives of information, such as computer related logs, trouble tickets, directories, website publications, registries, data warehouses, reports, etc;
• Deploy and/or disseminate standard material, such as, computer hardware and/or software, applications, programs, directories, web content, publications, database content, training
material, etc;
• Maintain systems and equipment by carrying out specialized tasks and supervising staff carrying out routine tasks, such as backing up data, monitoring network and systems, servers
and peripherals, running systems diagnostics, patch management and system optimization, removing viruses, etc;
• Monitor systems, databases and applications;
• Resolve a variety of problems and/or assist in resolution of problems by identifying and forwarding issues to the appropriate person;
• Maintain web pages, electronic documents, statistical databases; maintain Information and Knowledge Management (IKM) applications and procedures and provide support to IKM
users;
• Train and support users of technology and systems, such as audio/videoconferences, meetings, databases, registries, networks, etc;
• Participates in discussions one new/revised procedures and practices; interprets and assesses the impact of changes and makes recommendations on follow up actions;
• Perform other related duties as assigned.
Educational qualification: Secondary school education supplemented by technical training in electronic or telecommunications, computer technology or other related field.
Desirable essential technical skills:
• Experience working in an international organization or multicultural environment. Postsecondary school studies in an institute specialized in information technology or telecommunications or information management or ITIL training.
• Training and/or experience utilizing computers, including word processing, spreadsheet and other standard WFP software packages and systems. General knowledge of UN system
policies, rules, regulations and procedures governing human resources administration.
Desirable experience: At least six years of progressively responsible job related experience in information technology or telecommunications or information management, such as,
WAN/LAN networking, operating systems, telephone services, radio unit, web design, registry. Some experience in client support, such as, a Help Desk or User Support Unit, web design team, telephone maintenance service, e-marketing group, hotline, or similar.
Applications along with a completed UN Personal History Form (P11) and a detailed CV with copy of education certificate should be delivered to
WFP Human Resources Unit, WFP Cambodia
House 250, Road 63, Phnom Penh,
faxed to # 023- 218 749
or e-mailed to Cambodia.Application@wfp.org.
Only short-listed candidates will be contacted and applications will not be returned.
Women are encouraged to apply. Equally qualified female candidates will be given preference.
Techno Charity is a charitable organization created in 2006 by engineers graduated from the Institute of Technology of Cambodia.
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